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Support
Customer Care Centre
Location
Address
2 Jalan Kilang Barat, Panasonic Building
Singapore 159346
Hotline : +65 6222 7222
Fax : +65 6299 1212
Traffic
By Bus
SBS : 14, 123, 147, 153, 196, 197 & 198
TIBS:631, 642, 647, 855 & 961
By MRT (nearest station)
Redhill
Queenstown
Consumer Electronics (Level 1)
Digital AV : Video Cassette Recorder, TV, HiFi System
Home Appliances : Refrigerator, Washing Machine, Microwave Oven
| Services | Business Hours | Contact |
|---|---|---|
| Carry in for Repair and Collection |
Mon to Fri - 9.00am to 5.30pm Sat - 9.00am to 2.00pm |
|
| Special Support | Mon to Fri - 8.45am to 5.00pm Sat - 8.45am to 2.00pm |
Hotline: +65 6222 7222 Email : service@sg.panasonic.com |
You can also use your nearest Collection Center. Please see below for more information.
Communication & Systems Products (Level 3)
Communications : Mobile Phone, Telephone, Fax
Business Solutions : Notebook PC, Projector, Printer & Scanner, Multi-Function Copier, Office Phone & Fax, White Board
Professional AV : Broadcasting, Security System
| Services | Business Hours | Contact |
|---|---|---|
| Carry in for Repair and Collection |
Mon to Fri - 9.00am to 5.30pm Sat - 9.00am to 2.00pm |
|
| Hotline | Mon to Fri - 9.00am to 5.00pm Sat - 9.00am to 12.15pm |
Hotline: +65 6272 1223 Email : biz.prod@sg.panasonic.com |
You can also use your nearest Collection Center. Please see below for more information.
*Please note that only telephones are collected at Collection Center.
Spare Parts
| Services | Business Hours | Contact |
|---|---|---|
| Consumer Products spare parts (Level 1) | Mon to Fri - 9.00am to 5.00pm Sat - 9.00am to 2.00pm |
Hotline : 6282 6868 Email : parts@sg.panasonic.com |
| Communication & Systems Products, accessories & spare parts (Level 3) | Mon to Fri - 9.00am to 5.00pm Sat - 9.00am to 2.00pm |
Hotline : 6272 1223 Email :biz.prod@sg.panasonic.com |
*Payment:Nets and Visa accepted (within Singapore only).
Camcorder, Small Electrical Appliances, Telephones, Fax & PC Peripherals are not applicable for Outdoor/Home Service. However, we do provide Outdoor Service for Fax of UF series.
Redemption Center (Level 2)
| Services | Business Hours | Contact |
|---|---|---|
| Voucher Exchange | Mon to Fri - 9.00am to 6.00pm Sat - 9.00am to 12 Noon |
Hotline: +65 6277 8448 Fax: +65 6277 8282 |
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